Privacy Policy

Last updated: March 1, 2026

Travel Hub Australia, operating as Racerbaul (racerbaul.com), is committed to protecting the privacy of our customers, website visitors, and partners. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website and services. By using racerbaul.com, you consent to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you make a booking, submit an enquiry form, sign up for our newsletter, or otherwise communicate with us. This information may include your full name, email address, phone number, postal address, passport details (when required for tour bookings), travel preferences, dietary requirements, and payment information. We also collect technical data automatically when you visit our website, including your IP address, browser type, operating system, referring URL, pages visited, and the duration of your visit.

How We Use Your Information

We use your personal information to process tour bookings, campervan rental reservations, and travel package enquiries. Your contact details allow us to send booking confirmations, itinerary updates, and important travel advisories. We may also use your information to improve our website and services, personalise your browsing experience, send promotional offers related to Australian travel (with your consent), and comply with legal and regulatory obligations. We will never sell your personal data to third parties for their marketing purposes.

Data Sharing

We may share your personal information with trusted third parties who assist us in operating our business. These include tour operators and accommodation providers necessary to fulfil your bookings, payment processors for secure transaction handling, technology service providers who host our website and manage our systems, and government authorities when required by law. All third parties are contractually obligated to handle your data in accordance with applicable privacy legislation and to use it only for the purposes we specify.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, understand how you navigate our site, and deliver relevant content. You can control cookie settings through your browser preferences. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmitted between your browser and our servers, secure storage systems with restricted access, and regular security audits of our infrastructure. While we take every reasonable precaution, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access the personal information we hold about you, request corrections to inaccurate or outdated information, request deletion of your personal data (subject to legal retention requirements), opt out of marketing communications at any time, and lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy has been breached.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will post the revised policy on this page and update the date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.